Refund Policy

This Refund Policy aims to guide and meet users' desires and expectations, based on the guidelines below and which are based on national legislation and in a complementary manner in the company's internal policies, in order to provide more transparency, respect and confidence in the supply of information. our services and products.

We are a family owned and operated business.

We ask that when registering on our website, always check the information widely disclosed in the Course OFFER such as program content, available resources and price. We are sure that any existing doubts will be resolved more quickly. Anyway, in case of doubt, we present below some guidelines and information related to our Courses and the possibilities of exchange and return.

RETURNS AND RETURNS

We are a family owned and operated business.

Payments made by Credit Card or boleto will be treated as ESTORNOS. That is, the payment will be returned using the payment intermediary company, and the user will need to access his registration with this company to have access to the refunded amount. All payments made through these modalities have chargeback protection, that is, the user can request intermediation to the payment method to stop the payment in case of problems with the receipt of the product.

We are a family owned and operated business.

Payments made by deposit or bank transfer will be treated as RETURNS. That is, the amount paid will be deposited in full in the same account that made the original transfer or in another account informed by the user, within 48 business hours.

We are a family owned and operated business.

Under no circumstances will it be accepted the request to return the amounts invested by withdrawal outside the period of 07 (seven) days from the date of availability of the services (according to the Consumer Protection Code), that is, confirmation of payment in our system. Reimbursement requests made within 7 days but which have already had the course completion certificate sent must be requested through a formal written request to Drones Solution.

We are a family owned and operated business.

FOR OTHER CASES NOT PROVIDED IN THIS POLICY and in order for us to motivate the exchange or return of a course, we ask that you contact our customer service by sending us an email to negotiate an alternative aimed at your satisfaction.

We are a family owned and operated business.

We are a family owned and operated business.

We are a family owned and operated business.

We are a family owned and operated business.

Privacy Policy

+55 71 9.8814-1872       +55 71 2107-6555

Rua: Vital Rego, 10, Bairro Barbalho, Salvador - BA, Brasil - CEP 40301-090.